Volumes/XXXXXX/Users/YYYYYY/Library/Preferences From the Finder click on “Go” and choose the command “Go to Folder”. Uninstall the version of PDF2ID purchase via the Extensions Manager of InDesign CC Uninstall the version of PDF2ID you purchased from the Adobe Exchange store using the Extension Manager.Ģ) Use the Control Panels -> Add/Remove Program functionality and remove the Trial version of PDF2ID and restart your PC.ģ) Log into your account and search for all instances of PDF2ID and trash it.Ĥ) Now install PDF2ID through Adobe Exchange and you should be set. PDF2ID (Lite) from the Adobe Exchange store clashes with the trial of PDF2ID so its important to completely remove the trial version prior to installing the Adobe Exchange edition of PDF2ID.